Call Us 0203 4888 900

Postage and packing costs
Postage and packing costs will be added to the cost of your order and will depend on the total cost of the items you order and, where delivery options are provided, the option you choose. The postage and packing charge you will pay will be displayed on screen before you confirm your order to us. Where multiple items are included in one order, we may dispatch the items separately, in which case, you will only be charged one postage and packing charge.

Click & Collect
Please note that there is no express queue for Click & Collect orders, and due to COVID restrictions you may need to queue to enter the pharmacy. When collecting your order please stand two metres apart in-store and whilst queuing.

Click & Collect is free for all orders.

Delivery of orders
Please note: In adverse weather conditions your order(s) may be delayed.

95% of orders are dispatched the next working day to the address provided by you in your order. This is a Royal Mail tracked service and does not require a doorstep signature. Delivery timescales are estimates only. If you do not receive your order within 14 days of us confirming your order you must notify us and we will investigate the non-delivery provided you cooperate with the investigation.